Beware of Scams, Especially Now!
Criminals are trying to take advantage of the coronavirus outbreak!
- Beware of anyone visiting, emailing, or calling about outstanding bills or disconnecting service. You are not going to lose your power even if you can’t pay your bill now.
- If anyone asks you for money for “new meters because of coronavirus,” that’s bogus. We don’t charge for meters. And, we’ve put smart meter installation on hold.
- If someone comes to your door, verify they are who they say they are. We’ll only enter your home or business for emergencies, safety reasons and upon your request for critical issues, including turning on service. If someone claims to be from Con Edison, call 1-800-75-CONED (1-800-752-6633) and check the employee’s name and ID#.
- If you are making a payment, do it safely. We never accept payment by cash apps such as Venmo, or bitcoin. We only accept online payments through conEd.com and conEd.com/GuestPayment.
- Suspicious about an email from Con Edison? Don’t click on any links you’re unsure about.
Share these tips with your family members, friends, and the elderly.
If you have an emergency, call 911 or us at 1-800-75-CONED (1-800-752-6633).
Also, if you have an appointment with us, please let us know if you or anyone on your premises is quarantined by calling 1-800-75-CONED (1-800-752-6633).
This information can be found at: https://www.coned.com/en/about-us/media-center/news/coronavirus/updates