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CONSUMER ALERT: HOME IMPROVEMENT CONTRACTOR SEASON IS UNDERWAY

 (White Plains, NY) – Each year, the Westchester County Consumer Protection Department (“Department”) aggressively pursues violations of Westchester County law requiring home improvement contractors to be licensed to work in our County. Now that it’s springtime – prime time for home repair work – it’s important for consumers and contractors to understand and follow these…

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Advice On Robocalls and Other Scams

 Robocalls are the most common complaint to consumer protection offices. People are frustrated by them every day, along with unsolicited emails and text messages. Annoying robocalls are difficult to stop. From the Justice Department and FBI to local police, law enforcement tries to combat robocalls, but most times the calls come from locations outside the…

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Be Careful – Vaccine Scams Are Starting!

 Government and consumer advocates are reporting that “Vaccine Scams” are beginning around the country. Here’s some excellent advice from the Better Business Bureau: How to Spot a Coronavirus Vaccine Con: Research carefully: Scammers are very creative, so be skeptical of anything that seems too good – or crazy – to be true. Double check any…

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Excellent Article on Travel Rights During COVID-19

 “In NY State, Travelers Should Know Their Rights” The Journal News By Sarah Taddeo July 12, 2020 The coronavirus pandemic has snarled most summer travel in some way. New Yorkers should know their rights and their cancellation and change options prior to planning a trip. Most transportation companies, like airlines, and hotel and lodging companies…

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Credit Freeze? Credit Lock?

 What’s the difference between a credit freeze and credit lock? Credit Freeze: Credit bureaus are mandated by federal law to offer them. Free and easy to get from each credit bureau, without special conditions. Can be lifted online or by phone – use PIN to change status. Potentially time-consuming if you lose your PIN (must…

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