Show Menu

Advice On Robocalls and Other Scams

 Robocalls are the most common complaint to consumer protection offices. People are frustrated by them every day, along with unsolicited emails and text messages. Annoying robocalls are difficult to stop. From the Justice Department and FBI to local police, law enforcement tries to combat robocalls, but most times the calls come from locations outside the…

Read more

Be Careful – Vaccine Scams Are Starting!

 Government and consumer advocates are reporting that “Vaccine Scams” are beginning around the country. Here’s some excellent advice from the Better Business Bureau: How to Spot a Coronavirus Vaccine Con: Research carefully: Scammers are very creative, so be skeptical of anything that seems too good – or crazy – to be true. Double check any…

Read more

Excellent Article on Travel Rights During COVID-19

 “In NY State, Travelers Should Know Their Rights” The Journal News By Sarah Taddeo July 12, 2020 The coronavirus pandemic has snarled most summer travel in some way. New Yorkers should know their rights and their cancellation and change options prior to planning a trip. Most transportation companies, like airlines, and hotel and lodging companies…

Read more

Credit Freeze? Credit Lock?

 What’s the difference between a credit freeze and credit lock? Credit Freeze: Credit bureaus are mandated by federal law to offer them. Free and easy to get from each credit bureau, without special conditions. Can be lifted online or by phone – use PIN to change status. Potentially time-consuming if you lose your PIN (must…

Read more

Facebook Live – Protecting Consumers!

 On Monday, I did a “Facebook Live” interview with County Executive George Latimer. We discussed how our office is addressing consumer protection issues during this pandemic. If you need to contact the Westchester Department of Consumer Protection, you can call 914-995-2155 or send an email to ConPro@westchestergov.com – our office is still open!   Click…

Read more